A page (SMS) generated for a call will now include additional information automatically in the format below.
requested by (callback number)/ service reason
EXAMPLE: TOM HARDY (503-867-5309)/ ENGINE SIEZED
It is not necessary to duplicate this information elsewhere in a call to have it included in a page (SMS).
Completing the fields REQUESTED BY, CALLBACK NUMBER, and SERVICE REASON will be benificial for everyone.